PixaGlow Pricing FAQ

Question 1

Will it fit my brand?

Accepted Answer

Yes. You choose your brand colors in your widget settings, and the widget sits quietly on your site until a visitor opens it, so it looks like part of your clinic's website.

Question 2

Who installs it?

Accepted Answer

You or your web person paste one line of code into your site. It takes about 5 minutes, and we'll help if you get stuck.

Question 3

What if I cancel?

Accepted Answer

There's no contract. Cancel anytime from your dashboard, and within your first 14 days you can get a full refund.

Question 4

How does the embed work?

Accepted Answer

Paste a single line of JavaScript into your website's HTML — it works on Wix, Squarespace, WordPress, Webflow, Shopify, or any custom site. The widget loads asynchronously, so it never slows down your page, and you set your brand colors in your widget settings.

Question 5

What is the Fair Use policy?

Accepted Answer

Unlimited means unlimited for normal Med Spa traffic — there are no per-scan fees and no surprise overages. To keep the service healthy for everyone, we apply per-IP rate limits and a generous monthly soft cap that protects against abuse and bot traffic. Real businesses won't notice it.

Question 6

How is patient data protected?

Accepted Answer

Patient selfies are processed in real time and never stored on our servers — no database record, no file in storage. Images exist only in the patient's browser and briefly in transit to our AI provider for the simulation. We don't retain, log, or share patient photos with third parties.

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